e - Banking

Consumer e - Banking

Finacle consumer e-banking solution is a proven Internet banking and mobile banking solution for retail banking customers. Built on new-generation technology, it provides a single unified view of the customer's many relationships with the bank. The solution provides high flexibility for customization and robust security features.

This solution can be interfaced with any core banking solution directly or through an industry standard middleware. It provides banking customers real time access to their relationships with the bank such as account inquiries, fund transfers, credit cards, mutual funds payments and remittances. It enables them to make payments to individuals or institutions, and other general payments online. It also has a powerful Electronic Bill Presentment and Payment (EBPP) module, designed to help customers make their utility bill payments. In addition, the powerful Finacle alerts solution provides two-way multi-channel (SMS, WAP, e-mail, fax and voice) alerts.

Built on industry-standard platforms J2EE and .NET, the solution is platform independent. It is also highly secure and supports different authentication mechanisms.

Key Modules

• Core Module
• Payments Module
• Credit Card and Mutual Fund Modules
• Electronic Bill Payment and Presentment (EBPP) Module
• Alerts Module
• Security Features
• Mobile Banking

Business Benefits

Improved Cross-sell Framework

The consumer e-banking solution offers a unified view of the customer, allowing single point access to all the relationships the customer has forged with the bank, including mutual funds, insurance and credit cards. The customer-centric architecture enables the bank to launch a one-stop financial portal for its customers. This effectively supports true relationship banking, providing a robust framework for cross-sell opportunities.

Business Agility

Built on industry standard platforms J2EE and .NET, the consumer e-banking solution provides the bank tremendous flexibility to extend its product portfolio and customize the solution according to requirements. The architecture of the solution enables the bank to write business rules once and deploy them anywhere, add new rules, modify existing ones or integrate them with other applications seamlessly. All this enhances agility of operation, helping the bank identify new opportunities and roll out new products.

Robust Security

The consumer e-banking solution offers extensive application security features and provides a robust framework to integrate with specialized security software. This enables the bank to confidently offer products that are highly secure and geared to withstand the onslaught of security threats that abound around Internet transactions.

Customer Delight

With the growing popularity of mobile devices, banks can offer the convenience of anywhere- anytime banking, using WAP or SMS. Finacle consumer e-banking solution makes it possible for customers to inquire on account balances and make fund transfers. Banks can also proactively send timely information to customers in a completely secure environment, whenever a customer-defined event occurs.

Corporate e - Banking

Finacle corporate e-banking is a comprehensive, corporate and small business banking solution providing a single unified view of corporate banking relationships across asset and liability products, limits, trade finance and cash management. It is designed to support multiple channels including the Internet and mobile, and can be interfaced with disparate host systems and third-party applications.

The solution is built on new-generation industry standard technologies J2EE and .NET. This empowers banks to provide their corporate customers anytime anywhere access to real-time consolidated information. It also offers banks the flexibility to go to market with an innovative product and service offerings portfolio. Finacle corporate e-banking solution is modular and enables banks to hand-pick from its comprehensive set of features. Additionally, the infrastructure services layer of the application provides a framework that aids in deploying new modules rapidly. The solution is multi-currency enabled and offers multilingual support.

Key Modules

• Accounts and Transfers
• Electronic Invoice Presentment & Payment (EIPP)
• Payments
• Collections Management
• Liquidity Management
• Reconciliation Reporting
• Trade Finance

Business Benefits

Aggregated Cross Border Service

The corporate e-banking solution’s rich financial information portal provides corporate customers a comprehensive facility to view critical information and monitor transactions across geographies through a single interface. This plays a vital role in enabling the bank to provide all the global financial solutions demanded by business houses expanding their footprint across geographies.

Business Agility

Built on industry standard platforms J2EE and .NET, the corporate e-banking solution provides the bank tremendous flexibility to extend its product portfolio and customize the solution according to requirements. The architecture of the solution enables the bank to write business rules once and deploy them anywhere, add new rules, modify existing ones or integrate them with other applications seamlessly. The solution also provides an additional layer that can be extended to interface with multiple back office systems. All this enhances agility of operation, helping the bank identify new opportunities and roll out new products.

Robust Security

The corporate e-banking solution offers extensive application security features and provides a robust framework to integrate with specialized security software. This enables the bank to confidently offer products that are highly secure and geared to withstand the onslaught of security threats that abound around Internet transactions.

Lower TCO

The deployment of Finacle enables a relatively cost-efficient channel through which to serve customers. As the number of transactions completed on-line increases, the number of more expensive branch transactions decreases. This is especially true of small business customers who tend to use the branch as the primary channel. Greater automation and productivity, as well as reduced human error lead to increased cost savings. The thin-client architecture over the Internet also reduces maintenance costs associated with frequent upgrades and support.

Customer Delight

Finacle corporate e-banking solution enables subscription based alerts ensure that a customer receives requisite information through the preferred channel. This leads to greater convenience and enables better monitoring of banking transactions in real time.